Monere, located at Rokkeveenseweg 1B 2712 XX Zoetermeer, is responsible for the processing of personal data as reflected in this privacy statement.

Contact details:

https://monere-equestrian.com

Rokkeveenseweg 1B 2712 XX Zoetermeer

0654263238

S. van Velzen is the Data Protection Officer of Monere He can be reached at info@monere-equestrian.com

Personal data we process

Monere processes your personal data because you use our services and / or because you provide it to us. Below is an overview of the personal data we process:

- First and last name

- Gender

- Date of birth

- Address information

- Phone number

- E-mail address

- IP address

- Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone

- Data about your activities on our website

- List of customer contact information via an app

- Internet browser and device type

- Bank account number

Special and/or sensitive personal data we process

Our website and/or service does not intend to collect data about website visitors who are under 16 years of age. Unless they have permission from parents or guardian. However, we cannot verify whether a visitor is older than 16. We therefore recommend that parents be involved in their children's online activities in order to avoid collecting data about children without parental consent. If you believe that we have collected personal information about a minor without such consent, please contact us at info@monere-equestrian.com and we will delete this information.

For what purpose and on what basis we process personal data

Monere processes your personal data for the following purposes:

- The handling of your payment

- Sending our newsletter and / or advertising brochure

- Calling or emailing you if necessary to provide our services to carry out

- To offer you the opportunity to create an account

- To deliver goods and services to you

- Frontriemenshop.nl also processes personal data if we are legally obliged to, such as data we need for our tax return. 

Automated Decision-Making

Monere takes #responsibility on the basis of automated processing decisions about things that (significantly) affect individuals. These decisions are made by computer programs or systems, without a person (eg an employee of Monere) between them. Monere uses the following computer programs or systems: 

Ccvshop

Myparcel

PostNL

Buckaroo Payment services

Afterpay

Paypal

Mailchimp

How long we keep personal data

We will retain your information for as long as you are our client. This means that we will keep your client profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also interpret this as a request to forget. We are required by applicable administrative requirements to retain invoices containing your (personal) data, so we will retain this data for the duration of the applicable term. However, employees no longer have access to your client profile and documents we have produced as a result of your assignment.

Sharing personal data with third parties

Monere does not sell your data to third parties and will only provide them if this is necessary for the implementation of our agreement with you or to comply with a legal obligation. With companies that process your data on our behalf, we conclude a processor agreement to ensure the same level of security and confidentiality of your data. Frontriemenshop.nl remains responsible for this processing.

Cookies, or similar techniques, that we use

Monere uses only technical and functional cookies. And analytical cookies that do not invade your privacy. A cookie is a small text file that when you first visit this website is stored on your computer, tablet or smartphone. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferences. They also allow us to optimize our website. You can opt out of cookies by setting your Internet browser so that it no longer stores cookies. In addition, you can also delete any information previously stored via your browser settings.

Viewing, adjusting or deleting data 

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your possible consent for data processing or object to the processing of your personal data by Monere and you have the right to data portability. This means that you can request us to send the personal data we have about you in a computer file to you or another organization named by you. You can send a request for inspection, correction, deletion, data transfer of your personal data or a request to withdraw your consent or objection to the processing of your personal data to info@monere-equestrian.com. To make sure that the request for inspection is made by you, we ask you to send a copy of your proof of identity with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. We respond to your request as quickly as possible, but within four weeks. Frontriemenshop.nl would also like to point out that you have the opportunity to file a complaint with the national regulator, the Authority for Personal Data. This can be via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we secure personal data

Monere takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not secure or there are indications of abuse, please contact our customer service or via info@monere-equestrian.com.